Business Analyst

REQUEST FOR EXPRESSIONS OF INTEREST

Country: Georgia

Project Name: Georgia Resilient Agriculture, Irrigation and Land Project (GRAIL)

Project No: P175629

Loan No. 9504-GE

Assignment Title: Business Analyst

Reference No. GRAIL/CS/IC/48

Background

Government of Georgia and the World Bank jointly developed a new investment project in Georgia`s rural sector - Georgia Resilient Agriculture, Irrigation, and Land (GRAIL) Project. The total cost of the Project is 138, 600 mil EURO which is equally split (50/50) between IBRD and the State budget of the Government of Georgia.

The Project Development Objective (PDO) is to: (a) improve irrigation, and drainage services, and agricultural production in project areas, and (b) strengthen national irrigation and land management institutional capacity for climate resilient planning.

The primary beneficiaries of the Project comprise farmers and agricultural enterprises across the project targeted regions. Overall, the rural population will benefit from enhanced services provided by land management, irrigation services, and agricultural support. In the public sector, the Project will support institutional strengthening of the Ministry of Environmental Protection and Agriculture (MEPA), including Georgian Amelioration (GA), the National Environment Agency (NEA), Rural Development Agency (RDA), and National Agency for Sustainable Land Management and Land Use Monitoring (LMA).

The Project will enhance land administration service delivery and support building digital infrastructure by enhancing National Agency of Public Registry (NAPR)’s information technology systems, development of e-services and further support NAPR’s effort in operationalizing of National Spatial Data Infrastructure (NSDI).

Project has a strong focus on climate resilience and rural livelihoods through a holistic and integrated approach. It will include the following components:

Component 1: Resilient Irrigated Agriculture, divided into three sub-components: 1) Subcomponent 1.1: Irrigation & Drainage Infrastructure Rehabilitation and Modernization; 2) Subcomponent 1.2: Irrigated agriculture and value chain development; and 3) Subcomponent 1.3: Improved Performance of Irrigation Service Delivery.

Component 2: Improved Land Management Capacity, comprising of two sub-components: 1) Subcomponent 2.1: Strengthening of agricultural land management and monitoring; and 2) Subcomponent 2.2: Enhancement of the land administration service delivery and building digital governance infrastructure.

Component 3: Project Management, which will finance two Project Implementation Units that will be responsible for project management: One Project Implementing Unit (PIU) is established within MEPA, which is responsible for management of Component 1 and Subcomponent 2.1. The second PIU is established within the NAPR, the Project Implementing Entity and will be responsible for implementation of Subcomponents 2.2 and 3.2.

Sub-component 2.2 – Enhancing land administration service delivery and building digital governance infrastructure by:

enhancing NAPR’s information technology systems, particularly the IPRS by focusing on upgrading of the core cadastre and registration systems, development of selected e-services through innovative technologies to further improve NAPR customers’ experience; and

Designing, developing, and deploying of the National Spatial Data Infrastructure by NAPR in collaboration with other institutional stakeholders including by focusing on capacity building, training, knowledge sharing and incorporating best international practices.

Scope of Work and Responsibilities:

• Identifies requirements for integrating GRAIL project related solutions and new services within NAPR and from partner organizations with existing systems and sub-systems by conducting interviews and exchanging information with various stakeholders.
• Elicits, analyzes, documents, validates, prioritizes and maintains business, functional, non-functional and integration requirements throughout the project lifecycle.
• Develops and maintains As-Is and To-Be business process models, user stories, use cases, workflows and business rules to support solution design and implementation.
• Supports solution validation and user acceptance activities by reviewing deliverables, defining acceptance criteria and ensuring alignment with approved business requirements.
• Develops test cases, conducts functional testing of the solutions prepared by the development team, provides actionable feedback and ensures all test scenarios and results are accurately logged in the DPMS.
• Identifies and manages stakeholder expectations, facilitates workshops and ensures alignment among business units, technical teams and external organizations.
• Analyzes discrepancies and gaps observed during the optimization of business processes to ensure alignment and effectiveness.
• Develops and recommends solutions to increase the effectiveness and efficiency of GRAIL project-related activities.
• Facilitates negotiations with relevant stakeholders, including the project team, NAPR and other parties involved.
• Ensures the creation and maintenance of business analysis documentation for services identified by the project, including the preparation of the Solution Architecture Documents.
• Provides presentations to promote awareness and understanding of project services and automated workflows.
• Engages in regular communication with system users and stakeholders throughout the project lifecycle to gather feedback, study their needs and ensure continuous alignment with project goals.
• Provides business analysis support during solution implementation, testing, deployment and operational transition phases.
• Prepares and submits periodic progress reports, deliverables, findings, risks and recommendations to the Project Manager.
• Addresses stakeholder concerns and supports change management initiatives to facilitate a smooth transition to new systems and processes.
• Performs additional tasks and duties as requested by project management.

Expected Deliverables:

The Consultant shall be responsible for producing and maintaining the following deliverables, as applicable to the GRAIL project activities:

• Business Vision, including business objectives, scope, stakeholders, business needs, expected benefits and success criteria.
• Requirements Specification, including the collection, analysis, prioritization and documentation of functional and non-functional requirements.
• Business Process Description, including As-Is and To-Be process models, workflow descriptions, business rules and process improvement recommendations.
• System Context and Architecture Diagrams, including context diagrams, container diagrams and other business-oriented system interaction models required to support solution design activities.
• Interface and Integration Specifications, including business-level descriptions of APIs, data exchange requirements, integration scenarios and interaction flows with external organizations and systems.
• User Stories and Acceptance Criteria, prepared and maintained to support software development, testing and implementation activities.
• Solution Architecture Documents, consolidating business, process, integration and solution requirements for the platforms/products and related electronic services.
• Stakeholder Workshop Materials and Presentations, including meeting summaries, findings, recommendations and decision logs.
• Monthly Progress Reports summarizing activities performed, deliverables completed, identified risks, issues and recommendations.

The Consultant's level of effort during any given reporting period may be allocated to one or more deliverables, depending on project priorities and operational requirements. Where project needs so require, the Consultant may focus exclusively on a single deliverable during a reporting month. In such cases, satisfactory progress on, or completion of, the assigned deliverable, as approved by the Project Manager, shall constitute fulfillment of the Consultant's obligations for that reporting period.

Reporting obligations: The consultant will be reporting to the Project Manager.

Qualification Requirements:

• At least Bachelor’s degree in Information Systems, Computer Science, Software Engineering or Business Administration.
• At least 3 years of proven work experience in business analysis with a focus on designing or implementing IT services, system integrations, digital platforms or API-based external integrations.
• Internationally recognized business analysis certifications will be considered an advantage.
• Experience using business analysis and collaboration tools such as MS Visio, Jira, Confluence or equivalent tools.
• Knowledge of systems integration principles and technologies.
• Familiarity with Agile, Scrum or other software delivery methodologies.
• Excellent analytical and problem-solving skills, with the ability to think critically and provide solutions to complex problems.
• Ability to analyze data and user requirements to formulate actionable project plans and designs.
• Strong verbal and written communication skills with the ability to present ideas and results to technical and non-technical stakeholders.
• Proven ability to work collaboratively in a team environment and manage relationships with clients, vendors and other stakeholders.
• Proven ability to collaborate effectively with technical and non-technical stakeholders.
• Experience in managing multiple tasks and projects in a fast-paced, deadline-driven environment.
• Quick learner with the ability to rapidly adapt to new technologies and changing business requirements.
• Strong written and verbal communication skills in Georgian and English.

Duration of Assignment: 12 Months

The attention of interested Consultants is drawn to paragraph 3.14 “Conflict of Interest” of the World Bank’s Guidelines: Procurement Regulations for Investment Project Financing (IPF) Borrowers, July 2016, Revised November 2017, revised August 2018, revised November 2020, revised September 2023, revised February 2025, revised September 2025, setting forth the World Bank’s policy on conflict of interest.  In addition, please refer to the following specific information on conflict of interest related to this assignment: The consultant shall not receive any remuneration in connection with the assignment except as provided in the contract. The consultant and its affiliates shall not engage in consulting or other activities that conflict with the interest of the client under the contract. The contract shall include provisions limiting future engagement of the consultant for other services resulting from or directly related to the firm’s consulting services in accordance with the requirements of paragraphs 3.16, 3.17 and 3.18 of the Guidelines.

An individual consultant will be selected in accordance with the procedures set out in Procurement Regulations for Investment Project Financing (IPF) Borrowers, July 2016, Revised November 2017, revised August 2018, revised November 2020, revised September 2023, revised February 2025, revised September 2025 - “Selection of Individual Consultants”.

Interested consultants may obtain further information by email: grail@napr.gov.ge

CVs of candidates in English language must be submitted electronically to the address below grail@napr.gov.ge not  later than COB September 24, 2026,

Please include the title of the announced position in subject line of the email.